performance management

Reward exploitation or exploration? The effects of local government sustainability strategies and performance information on citizen evaluation

This survey experiment finds that citizens evaluate government sustainability performance more favorably when it results from established policies (exploitation) rather than pioneering initiatives (exploration).

How and when democratic values matter: Challenging the effectiveness-centric framework in program evaluation

Using a conjoint experiment, this research compare the effects of effectiveness and democratic values in predicting public program evaluation, conditioned on citizens’ trust in government.

De-stereotyping public performance evaluation

This paper employs a series of experiments to examine the relationship between performance information and the evaluation mode, suggesting that presenting information jointly (joint evaluation), rather than separately (separate evaluation), may assist people in avoiding stereotyping and focusing on actual performance.

Does mislabeling COVID-19 elicit the perception of threat and reduce blame?

This paper employs a list experiment to examine whether mislabeling COVID-19 as the ‘Chinese Virus’ has incited opposition towards Chinese immigrants and reduced public blame attributed to the federal government.